Kyte Baby Help Center logo
Kyte Baby Help Center logo

All articles

Order

How do I add a gift message or receipt?

You can mark an order as a gift when an item is added to your cart, or within the “cart” section during the checkout process. Scroll to the bottom and select “Add Gift Note”, input your message, and save. Additionally, you can also select gift wrappi

Can I edit my order?

Within 24 hours of purchase, you are able to use our self-help feature to cancel or edit your order. Please log in to your Kyte Baby account and select your order number within your order history. You can also access this feature from your order conf

Can I cancel my order or change my address after the 24-hour period has passed?

If you would like to cancel your order, our team does its best to accommodate these requests, as long as the status of the order is unfulfilled. Please send an email ASAP to [email protected] with the subject and content of the email stating, "CANCEL

After placing an order, I noticed there was a promotion on the item(s) I ordered. Am I able to receive a price adjustment?

We are not able to honor price adjustments for purchases made outside of an active promotional period.

What happens if my package is returned to Kyte Baby?

In the event that your package is returned to us by the carrier, we will issue a refund for that order and you will then be able to place a new order. Unfortunately we will not be able to honor any applied discounts, promotions, or sale prices for th