Kyte Baby Help Center logo
Kyte Baby Help Center logo

All articles

How are Rewards applied to my order? What happens if a portion is refunded?Updated 8 months ago

When you use a rewards voucher to make a purchase, the voucher value will be distributed proportionally to all the items in your order. If an item from your order that had a rewards voucher applied, is refunded, you will receive the corresponding points value back to your account. 

Unfortunately, we are unable to offset the reward amount to apply only to the remaining items in the order. The points will be credited back to your account within 2-5 business days.

Was this article helpful?
Yes
No